how we work

The stages involved in producing a live website, my role as designer, and your role as client are outlined in the sections below.

Please ask if there is anything you would like more details about, or check out our Terms and Conditions.

Let’s get started…

The Brief

The first step is to fill in our Design Brief.  This is a chance for you to say what you want on your website, how many pages you need, and any ideas you have about how you would like it to look.

Screenshot of design brief

Have a look at our Design Brief here. 

We will send you a quote, based on your Design Brief.  This will tell you what I will produce, how much it will cost, and how long it will take to complete.

It is important at this stage that you are happy with what I am offering to provide – please always ask me about anything you are not clear about! 

 On to the nitty gritty…

Content is your most important contribution to your website. 

You know your product or brand best, so it’s great if you can write your own content. We offer copy writing or editing services if you need any help – good copy sells your services and helps your SEO.



Images are critical for conveying your message. Again, we can help source images if required.

We can also design a logo for you – check out our Logo Design Brief here.


Logo for Royal Docks Adventure


Domain Name

Every website needs its own unique address – the domain name, or URL.   We are happy to arrange the purchase of a domain name for you, if you do not already own one.

Now for the fun part…

Designing your Website

I will design the overall look of the website, choose colours and fonts, and the layout for the home page and one or more other pages, depending on the scale of the site.

Mock up for Flat White Design website

If you can’t provide all your content by the time the website is completed, we can use dummy content to show you how the whole website will feel and function.

This process will take between two and four weeks, depending on the scale of the project.

Seeing your website

Your draft website will be put on a temporary host, so you can see it operating as a real site. All our websites are responsive, which means a single website will work on mobiles, tablets and larger screens – you can test at your leisure!

Responsive website, seen on desktop, tablet and mobile

You will have be able to visit the draft site for a week. I will design the remaining pages, with agreed tweaks and all the final content.  You can then check and test the completed website on a temporary host for another week.

Nearly there…


When the website has all necessary content, it can go live! To go live, you need a host. 

WordPress logoAll our websites are designed for the WordPress platform. (More than a quarter of the world’s websites are WordPress, so you’d be in good company – check our our blog In Praise of WordPress.) You just need to check that any hosting company can host WordPress sites.

Option 1: Host with Green Ginger

We use a Namecheap UK Datacenter server to host all our sites.  If you are not confident about dealing directly with a hosting company, we can be the intermediary and explain any issues to you clearly, whilst knowing what questions to ask Namecheap.  We will also do regular backups, and ensure that all WordPress software, databases and plug-ins are up-to-date.

Check out our pricing options.

Option 2: Host with your own provider

We will provide you with a complete set of backup files on a USB stick for you to restore onto a clean WordPress installation.

If you want to use your own hosting company, but are not confident about getting the website live yourself, we can help you with this.

Content Management

You’ve got a website – now you have to keep it up to date. We will set up your website with a Content Management System – and this is one of the great strengths of WordPress.  With this, you will be able to add written content and images to many sections of your website.

Screenshot of WordPress Content Management System

If you don’t have time to update your website yourself, we can do it for you with our Content Management Service, and will keep your content and your SEO up-to-date.

Why not fill in our Design Brief, and get started…

General enquiries:

07968 196454