privacy and cookies policy

GREEN GINGER DESIGN
PRIVACY AND COOKIES POLICY 

About this Privacy and Cookies Policy

As a business offering services to you, we will inevitably collect some form of personal data in the course of providing our services. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be treated by us.

If you have any questions or comments about any of the terms in this Policy you can contact us at the address below or by emailing us at penny@greengingerdesign.co.uk.

By engaging us to provide any services to you, you are consenting to us processing your personal data in accordance with this Policy.

In this Privacy and Cookies Policy, references to “Green Ginger”; “we”; “us”; and “our” are references to Penny Badowska trading as Green Ginger Design, of Number 40, 4 New Crane Place, London E1W 3TS.

References to “you” are to you, a client of Green Ginger, and the term “your” shall be construed accordingly.
Any references to “Policy” are to this Privacy and Cookies Policy.

Data Controller

For the purpose of the Data Protection Act 1998, the data controller is Penny Badowska of Number 40, 4 New Crane Place, London E1W 3TS.

Information we collect from you

You may give us information about you when you fill in any forms on our website at www.greengingerdesign.co.uk (referred to in this Policy as the “Website”) or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.

We may also collect information about you when you visit our Website. This includes technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page you are on.

Cookies

Our Website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website. By using our Website you agree to our use of cookies as set out below.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use Google Analytics cookies. These are known as ‘first-party’ cookies. They help us to understand how our site is being used – for instance, the number of visitors to the site, and which pages are most popular. The information collected is anonymous and cannot identify individuals. Google Analytic cookies usually expire either either at the end of the browsing session, or after a fixed period of time if you do not revist the site.

The following cookies are used by Google Analytics:

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose Expiry
 _ga cookie

 

 _ga cookie

 

Used to identify unique users
_utma Cookie _utma Cookie Persistent cookie, tracks visitors, including first visit (unique visit) and last visit (returning visit). 2 years
_utmb Cookie and _utmc Cookie _utmb Cookie and _utmc Cookie Work in tandem to calculate visit time. 30 minutes
_utmz Cookie _utmz Cookie Monitors HTTP Referrer and notes where visitor has arrived from 6 months
_utmv Cookie _utmv Cookie Persistent cookie used for segmentation and data experimentation to improve cookie targeting capabilities 2 years

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you use your browser settings to block cookies (including essential cookies) you may not be able to access certain parts of our site.

Except for essential cookies, all cookies will expire after 2 years.

How we use the information we collect

We use information we hold about you and which you have provided to us in order to provide our services to you. If you complete the form on the ‘Contact Us’ page of our Website then we will use the information provided to contact you as you have requested. We may also use this information to notify you about changes to the services we offer.

We may also use the details we hold about you to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about.

If we do contact you about our services, other than in the course of providing services you are paying for or specifically enquiring about, we will only do so by email. You will always have the option to opt out of any general or marketing communications we send out to you by unsubscribing using the link at the bottom of those communications. Alternatively, you can contact us by email at penny@greengingerdesign.co.uk to opt out.

We use information collected when you visit our Website to ensure that content from the Website is presented in the most effective manner for you and for your computer,

to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. We will also use this information to improve our Website, to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure, and to measure or understand the effectiveness of content we have on our Site.

Disclosure of your information

We may share any information we hold about you with selected third parties including business partners, suppliers and sub-contractors, in order to perform our obligations where you engage us to provide services to you. This includes the sharing of data with Namecheap Inc in the event that we provide hosting services to you, provision of data to third parties if you ask us to arrange the transfer of your website to another hosting provider, and transfer of your details if you ask us to provide additional services to you such as the purchase of your domain name.

We may also share information with analytics and search engine providers that assist us in the improvement and optimisation of our Website but if we do so this will always be anonymised.

We may disclose your personal information to third parties:

(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of that business or assets;

(b) if any third party acquires Green Ginger or any part of it, in which case personal data held about our customers will be one of the transferred assets;

(c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions (a copy of which can be found here) and other agreements; or

(d) to protect the rights, property, or safety of Green Ginger, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers, for example providing support services. By submitting your personal data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

All information you provide to us is stored on Namecheap Inc’s secure servers and on secure cloud storage (Dropbox).

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data provided to us, and any transmission of data to us is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for these purposes. You can exercise this right at any time by contacting us at penny@greengingerdesign.co.uk.

Our Website may contain links to and from third party websites. If you follow a link to any of these websites, we recommend that you check the privacy policies on these websites before you submit any personal data to them. We do not accept any responsibility or liability for these websites.

Access to information

You have a right under the Data Protection Act 1998 to access information held about you. If you request access to the information we hold about you we will charge a small administration fee of £10 to meet our costs in providing you with these details.

Changes to our Privacy and Cookies Policy

Any changes to this Policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this Policy.